Do you have a question?
We're here to help.
We'd Love to Hear From You! 💫
At Sakura Nova, we believe that every conversation is the beginning of something beautiful. Whether you have a question about our products, need assistance with your order, or simply want to share your thoughts with us, we're here to help with open hearts and eager ears!
Get in Touch
📧 Email Us: hello@sakuranova.com
For general inquiries, product questions, or just to say hi! We read every email personally and respond with care.
💬 Contact Form: Use the form below for a quick and easy way to reach us
Fill out our simple contact form, and we'll get back to you faster than cherry blossoms bloom!
Customer Support Hours 🕐
Monday - Friday: 9:00 AM - 7:00 PM (EST)
Saturday: 10:00 AM - 6:00 PM (EST)
Sunday: 12:00 PM - 5:00 PM (EST)
Our dedicated customer support team is available during these hours to provide you with personalized assistance. Outside of these times? Don't worry! Send us an email or leave us a message, and we'll get back to you first thing during our next business day.
What to Expect
✨ Email responses within 24 hours (usually much sooner!)
✨ Friendly, knowledgeable support from real humans
✨ Solutions tailored to your specific needs
✨ A genuine desire to make your experience exceptional
We're not just here to answer questions – we're here to build relationships, solve problems, and ensure that every interaction with Sakura Nova leaves you feeling valued and heard. Your feedback helps us grow and serve you better, so please don't hesitate to reach out!
Ready to connect? We can't wait to hear from you! 🌸